Implementation & Data Systems Resume
A lot of my systems experience began because the work needed something practical and there was no enterprise tool waiting for us. This version focuses on implementation, requirements, data, training, reporting, and cross-organization coordination.
Implementation and project leader with more than a decade of experience translating stakeholder needs into workflows, referral systems, reporting structures, dashboards, documentation, training, and implementation plans across nonprofit, government-facing, Catholic agency, and humanitarian environments.
Supported coordination of shared migration-service workflows and data practices across multiple Catholic agencies. Work included common data fields, referral processes, partner communication, reporting, metrics, and service-delivery requirements, with high-volume data reaching roughly 10,000 new records per week.
Built low-cost Google Workspace-based systems around frontline needs to track arrivals, departures, demographics, travel needs, shelter capacity, volunteer coordination, and service delivery across multiple emergency shelter sites. Managed up to 2,500 operational data points per day and translated changing field needs into forms, dashboards, procedures, and decision supports while progressing into executive leadership.
Developed dashboards and reporting for resettlement locations, shelter capacity, service infrastructure, and community readiness; assessed medical and social-service capacity; and consulted with shelters and service providers on documentation, referrals, and longer-term settlement systems.
I am less interested in a tool by itself than in whether people can use it and whether it improves the work. My approach starts with the people doing the job, the information they actually need, and the constraints they are working under. From there, I build the simplest structure that can reliably support the work and improve it over time.